At THALVIONIX, customer satisfaction is our top priority. Our Money Back Guarantee is designed to provide you with a risk-free shopping experience. In the unlikely event that you are not completely satisfied with your purchase, we offer a straightforward refund policy.
To initiate a return, please contact our customer service team at [email protected] with your order details. We will provide you with a return authorization and instructions on how to proceed.
Once we receive the returned items, our team will inspect them to ensure they meet the criteria outlined above. Refunds will be processed within 10 business days of receiving your return. The refund will be issued to the original method of payment. Please note that shipping costs are non-refundable.
Certain items may not be eligible for a refund. These include, but are not limited to, custom or personalized products, and items marked as final sale.
If you have any questions regarding our Money Back Guarantee policy, please reach out to our customer support team at [email protected] or call us at (555) 123-4567. Our team is here to assist you.
Thank you for choosing THALVIONIX.